Family-owned and operated since 1971

Privacy Policy

Effective Date: July 26, 2026

Paul Tuemler LP Gas Sales & Service, Inc. (“PTGAS”, “we”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website.

Information We Collect

Depending on how you interact with our website or our business, we may collect:

Information You Provide

  • Name
  • Mailing address
  • Service address
  • Telephone number
  • Email address
  • Customer account number
  • Payment information when making online payments
  • Information you voluntarily submit through contact forms or email

Information Collected Automatically

Like most websites, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Cookies and similar technologies

This information helps us improve our website and better understand how visitors use it.

How We Use Your Information

We may use your information to:

  • Deliver propane and related services
  • Manage customer accounts
  • Process online payments
  • Respond to questions and service requests
  • Schedule deliveries and service appointments
  • Send invoices and account notifications
  • Improve our website and customer service
  • Protect against fraud or unauthorized activity
  • Comply with legal obligations

We do not sell your personal information.

Online Payments

Online payments may be processed through a secure third-party payment provider. PTGAS does not store your complete credit card information on this website.

When you use an external payment processor, your payment information is subject to that provider’s privacy and security practices.

Cookies

Our website may use cookies to improve website functionality and analyze website traffic.

Most web browsers allow you to disable cookies through your browser settings.

Sharing Information

We may share your information only when necessary with trusted third parties that assist us in operating our business, including:

  • Payment processors
  • Website hosting providers
  • Technology service providers
  • Professional advisors
  • Government agencies when required by law

We do not sell customer information to marketers or unrelated third parties.

Security

We use commercially reasonable safeguards designed to protect your personal information. However, no method of transmitting information over the Internet or storing electronic data is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is intended for adults and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Links to Other Websites

Our website may contain links to third-party websites for your convenience. PTGAS is not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us.

Paul Tuemler L.P. Gas, Inc. (PTGAS)
Phone: 859.485.6556
Email: [email protected]